Your privacy is important to us

Mobile Banking

It is LIBANK’s policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.
We will only retain personal information for as long as necessary for the fulfilment of those purposes.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. LIBANK may change this privacy policy from time to time at LIBANK’s sole discretion.

The below mobile banking application Privacy Policy (“Policy”) applies to users of the LIBANK S.A.L. (Levant Investment Bank) Mobile Banking Application (the “Application.”).

Your privacy is important to us and this policy explains how your data are treated and protected. LIBANK strictly applies the GDPR requirements. As you review this Policy, here are few general principles to keep in mind. By downloading the Application on your mobile device, you consent to this Policy.

Information that we may collect about you through your usage of the Application is limited to your username, password, OTP code and location. LIBANK does not use, share or analyze the info and does not disclose them to any third party. To note, the application is not accessible through a web browser, and accordingly no cookies or any other web data are collected. We may collect information such as unique device identifiers for your mobile device, your screen resolution and other device settings, without using them for commercial purposes.

There may be certain information transmitted to us regarding your physical location when accessing the Application. The said data will assist us in mitigating against any potential breaches or unauthorized access to the user information.

Your data are stored in a LIBANK Data Center located on the Bank’s premises in Lebanon. All security measures are taken and updated regularly to combat any potential fraud, hack or attack.

In case of investigation, we may share the information collected as well as information about your accounts and their activities. The information will be shared to either comply with the requirements of the law or court orders, or to protect the Bank’s and its clients’ interests.

If you have any questions about this Policy or our privacy practices, please contact LIBANK at + 961 1 331 444 or email us on

This Policy is subject to change and any changes to this Policy will become effective when posted on this application. Your use of the application following these changes means you accept the revised Policy.