Customer Complaint



Product / Service type
Consumer Loan
Investment Product
Debit / Credit Card
Others
Preferred Method of Contact
(during working Hours)
Email
Phone
Others
Type of complaint / Inquiry
Staff Performance
Transparency
Products
Quality of service
Timeliness of service
Complaint / Inquiry Details
Dear customer,
Please note that we Respect your Privacy, this Complaint will be treated with utmost confidentiality, we will contact you within 3 days of registering this inquiry / Complaint. The duration of the reply should not exceed 15 business days unless exceptional or client – related event occurs.